Why Reed?
Insurance is a promise to pay in the event of a specific event occurring in the future.
It is difficult to assess the value of a policy until it is tested by a claim maybe many years after the original purchase. In the light of this we ask you to consider the following.
Why do you buy online or over the telephone? Because it is cheaper we hear you say and
- What can go wrong with a new book, a page missing? potential loss £20.
- What can go wrong with a new computer? A fault, but eventually it can be repaired, potential loss a few weeks to get it sorted.
- What can go wrong with my insurance? My house valued at £250,000 or more can be destroyed, but the small print I never saw or bothered to read excludes a valid claim!
Is the person who advises you on your insurance professionally qualified in insurance?
- Or a well meaning person who happens to live nearby in your parish.
- At Reed Insurance all our staff who advise clients unsupervised hold a certificate in insurance gained by examination from the Chartered Insurance Institute and undergo regular competency checks using industry standard testing systems.
If you have a complaint about your insurance who do you speak to?
- A computer on line, regulated by whom?
- A call centre in the UK or abroad regulated by the UK authorities?
- A local insurance broker whose owners value their local reputation and are regulated by the Jersey Financial Services Commission in St Helier.
When you have a claim what do you do?
- Log on to a computer on line which cannot visit your home and live up to the promises in your policy document?
- Contact a call centre in the UK or abroad who have to get back to you through local agents when they can find them?
- Call Reed Insurance on a local number and get immediate help and guidance from their qualified staff who can call at your home the same day in an emergency or meet with you to complete the necessary forms. All the time giving you the benefit of their guidance and professional knowledge.
How often do you hear someone say "my insurance claim was not covered"?
- Whether it be "Oh No, that's an Act of God and we don't cover that" or
- Sorry the delay to your flight to the UK is not covered!
- At Reed Insurance we use policy wordings which have been specially adapted to suit local circumstances and being here we can explain that to you when you make your purchase.